Cookie Policy

Effective Date: June 29, 2026

Why cookies matter for your Royal Oak Casino experience

Cookies are small text files placed on your device when you visit a website. They help Royal Oak Casino remember your choices, keep your account secure, and load games and pages faster. Cookies do not run programs on your device, and they cannot read data from your hard drive. We use cookies to improve site functionality, personalize offers, and understand how people use the site so we can make it better for everyone.

How we use cookies to make the site better

Cookies support several practical functions that benefit players:

• Account and security – Keep you logged in, detect suspicious activity, and protect your account during gameplay and transactions.
• Functionality and preferences – Save language settings, region, and display choices so you don’t need to reset them every visit.
• Performance and reliability – Measure page load times, spot errors, and help our engineers fix issues so games and menus run smoothly.
• Analytics and improvements – Collect anonymous data about how pages and games are used; this helps us improve navigation, game selection, and promotional timing.
• Personalization and promotions – Provide relevant offers, such as welcome bonuses and free spins, based on your preferences and activity. Personalized promotions are optional and can be limited if you disable certain cookies.

All cookies we place are compliant with applicable law, and we never use cookies to promise winnings or guaranteed outcomes.

Types of cookies you should know about

We group cookies by purpose so it’s easier to manage them.

• "Essential cookies" – Strictly necessary for the site to operate. They enable login, game loading, and secure transactions. Disabling these will prevent key features from working.
• "Functional cookies" – Remember your settings, like language and saved preferences. They make the site feel familiar each time you visit.
• "Performance cookies" – Collect anonymous information about page visits, load times, and errors. They help us improve speed and reliability.
• "Marketing cookies" – Used to show relevant promotions and advertising across the web. They can come from partners and are often used to measure campaign effectiveness.

Cookies can be first-party (set by Royal Oak Casino) or third-party (set by external providers). Expiration times vary from session-only to persistent cookies that remain until you delete them.

Third parties that may place cookies

We work with third-party providers to deliver games, analytics, payments, and advertising. These partners may set their own cookies when you interact with their services on our site. Examples include game developers, analytics platforms, payment processors, and advertising networks.

Some examples of services that may place cookies when you use our site include game software providers and payment partners. Third parties have separate privacy and cookie practices, and we encourage you to review their policies directly for details about their data use and opt-out options.

How we obtain and record your consent

When you first visit the site, a cookie banner will explain our use of cookies and let you accept or manage preferences. If you accept, we store your consent and use cookies according to your choices. You can change those choices at any time through the cookie settings link at the bottom of our pages, or by adjusting your browser settings.

Consent is logged so we can honor your preferences and demonstrate compliance with privacy requirements. Refusing nonessential cookies will not affect the use of essential site features.

Manage, disable, or delete cookies in your browser

You can control cookie settings in your browser at any time. Below are brief directions for common browsers; steps may vary by version.

• Google Chrome – Open Settings, select Privacy and security, then Cookies and other site data to block, clear, or allow cookies.
• Mozilla Firefox – Open Options, go to Privacy & Security, and set Enhanced Tracking Protection or manage cookies and site data.
• Apple Safari – On macOS, open Preferences, choose Privacy, and configure cookies and website data; on iOS, go to Settings, Safari, and adjust cookie blocking.
• Microsoft Edge – Open Settings, choose Cookies and site permissions, then manage and clear cookies.

If you use multiple devices or browsers, update settings on each one. Deleting cookies will remove saved preferences and may sign you out of your account.

How cookie choices affect site functionality

Limiting or disabling cookies will change how the site behaves. Examples:

• You may need to sign in more often.
• Game progress, saved preferences, or session-based features may not persist.
• Some games and pages may load slower, or certain functionality may not work.
• Promotions may not be tailored to your interests, and bonus eligibility checks may require extra verification.

We recommend allowing essential cookies for secure access and enabling performance cookies for faster gameplay.

Updates to this policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. When we make material changes, we will revise the Effective Date and notify users where appropriate. Please check this page periodically for the latest information.

Questions, requests, or more information

If you have questions about cookies, or you want to exercise privacy rights, contact our support team at support@royaloakcasino.com. You can also visit our main page for general site information, and review our Privacy Policy and Terms and Conditions for more detail on data handling and user rights.

Thank you for taking the time to manage your cookie preferences. Your choices help us balance a secure, fast, and personalized casino experience.