Support

Our dedicated support team at Royal Oak Casino is committed to ensuring your gaming experience remains smooth, enjoyable, and worry-free. We understand that questions or concerns about gameplay, transactions, or account management can arise, and we're always here to provide prompt, helpful, and personalized assistance whenever you need it.

Support Available 24/7

At Royal Oak Casino, our friendly and knowledgeable customer support representatives are available around the clock, ensuring you always have access to reliable assistance, no matter the time or day.

Easy and Convenient Ways to Reach Us

We offer multiple convenient support channels to accommodate your preferences:

Live Chat: For immediate assistance, our live chat feature connects you directly to a support agent. Typically, you'll receive a response within seconds.
Email: If your issue requires detailed explanation or isn't urgent, you can reach us via email at support@royaloakcasino.com . We usually respond within a few hours, and always within 24 hours.
Phone Support: Prefer speaking directly with someone? Our phone support line is available 24/7, with an average wait time of less than two minutes, ensuring your questions are quickly resolved.

Find Quick Answers in Our FAQs

Before reaching out, you might quickly find the information you need in our comprehensive FAQs and Help Center. This resource covers commonly asked questions about managing your account, depositing or withdrawing funds using various payment methods such as Visa, MasterCard, American Express, or Bank Transfer, understanding bonus terms like our generous 100% up to $/€/£1000 Welcome Bonus, or troubleshooting gameplay issues.

Expert Assistance You Can Trust

The Royal Oak Casino support team is thoroughly trained and committed to promptly resolving any issue you might encounter. Whether you have questions regarding our exciting games from top software providers like NetEnt, Microgaming (Apricot), Pragmatic Play, or Play'n GO, or need clarification about promotions such as our popular weekly cashback and free spins, we're always ready to help.

Reach out with confidence, knowing our approachable support team is here for you, dedicated to providing exceptional service every step of the way. At Royal Oak Casino, friendly and reliable support is just a click or call away.